Everett Doph Office

RIGHT RESPONSE Certification is a de-escalation training program designed to equip participants with proactive, holistic, and immediately effective strategies for addressing conflict and crisis. This certification workshop emphasizes preventing the need for physical intervention by focusing on self-care, de-escalation techniques, and managing stress. Participants will learn how to create proactive environments, respond to trauma, and use positive behavior support to guide individuals through challenging situations. The certification is offered at three levels – Elements, Elements+, and Advanced. Elements Certification is a one-day course, while Elements+ and Advanced are two-day courses that must be taken in sequence. We recommend that you wear comfortable clothing that allows for movement and comfortable, stable, and safe footwear (please avoid open toe shoes or shoes with a raised heel). You will be practicing physical safety skills and we want everyone to feel and stay safe during the training. This workshop is free for Service Alternatives employees, foster parents, and SA served clients. For more information on selecting the appropriate certification level, please contact the Service Alternatives Training Institute.. We make every effort to create an environment inclusive to all training participants. If you require additional support or special accommodations to participate, please email us at learn@servicealternatives.com at at least 5 business days before the training and let us know how we can serve you.

RIGHT RESPONSE Recertification is a continuation of the de-escalation training program, RIGHT RESPONSE. It is designed for individuals who have already completed their certification and need to renew it. This workshop revisits the core principles of proactive, holistic, and immediately effective de-escalation approaches, ensuring participants are up-to-date on best practices for crisis intervention. We recommend that you wear comfortable clothing that allows for movement and comfortable, stable, and safe footwear (please avoid open toe shoes or shoes with a raised heel). You will be practicing physical safety skills and we want everyone to feel and stay safe during the training. Participants must have a current RIGHT RESPONSE certificate or be within the 3-month grace period for an expired certificate to attend. This recertification is available at the Elements, Elements+, and Advance levels. For more information on eligibility, please contact the Service Alternatives Training Institute.. We make every effort to create an environment inclusive to all training participants. If you require additional support or special accommodations to participate, please email us at learn@servicealternatives.com at at least 5 business days before the training and let us know how we can serve you.

Residential Core Training: 40-Hour Core Basic is a foundational training program required by Washington State for long-term care workers. This course provides essential knowledge and skills to effectively support individuals receiving DDA services. Topics covered include agency policies and procedures, Individual Instruction and Support Plans (IISP), Positive Behavior Support Plans (PBSP), rehabilitation skills, and maintaining positive relationships with Service Alternatives clients. Participants must attend Day 1 before progressing through the rest of the training. The first day focuses on core principles such as respect, dignity, boundaries, and the history of conditions qualifying individuals for DDA services. Days 1-5 are conducted via webinar, with additional homework required to meet the 40-hour certification requirements. The skills lab, held in person, completes Chapter 12 of the course. This class is intended for Service Alternatives' Employees, Foster Parents, and SA-served Clients. If you are interested in attending the course and do not fall within those categories, please reach out to the Service Alternatives Training Institute. We make every effort to create an environment inclusive to all training participants. If you require additional support or special accommodations to participate, please email us at learn@servicealternatives.com at at least 5 business days before the training and let us know how we can serve you.