Events

RIGHT RESPONSE Certification is a de-escalation training program designed to equip participants with proactive, holistic, and immediately effective strategies for addressing conflict and crisis. This certification workshop emphasizes preventing the need for physical intervention by focusing on self-care, de-escalation techniques, and managing stress. Participants will learn how to create proactive environments, respond to trauma, and use positive behavior support to guide individuals through challenging situations. The certification is offered at three levels – Elements, Elements+, and Advanced. Elements Certification is a one-day course, while Elements+ and Advanced are two-day courses that must be taken in sequence. We recommend that you wear comfortable clothing that allows for movement and comfortable, stable, and safe footwear (please avoid open toe shoes or shoes with a raised heel). You will be practicing physical safety skills and we want everyone to feel and stay safe during the training. This workshop is free for Service Alternatives employees, foster parents, and SA served clients. For more information on selecting the appropriate certification level, please contact the Service Alternatives Training Institute.. We make every effort to create an environment inclusive to all training participants. If you require additional support or special accommodations to participate, please email us at learn@servicealternatives.com at at least 5 business days before the training and let us know how we can serve you.

Johari Window is designed to help you expand your self-awareness and enhance your interpersonal relationships. In this session, you will explore the Johari Window model, a simple yet effective tool for understanding how you present yourself and how others perceive you. You will practice applying the model to your own experiences, gaining valuable insights into your Blind Spot, those aspects of yourself that others see but you do not. This workshop will guide you in developing a plan to shift these blind spot traits into the other quadrants of the Johari Window, improving your communication, relationships, and leadership effectiveness. This class is intended for Service Alternatives' Employees, Foster Parents, and SA-served Clients. If you are interested in attending the course and do not fall within those categories, please reach out to the Service Alternatives Training Institute. We make every effort to create an environment inclusive to all training participants. If you require additional support or special accommodations to participate, please email us at learn@servicealternatives.com at at least 5 business days before the training and let us know how we can serve you.